Analytics
Customer Analytics
Behaviour, cohorts and retention analysed so you can see which customers to keep, grow or let go — and act on it.
100% delivery success — delivered worldwide across seven regions
What you get
Where Customer Analytics earns its place
Behaviour, cohorts, retention.
- Cohort and retention analysis
- Churn drivers you can act on
- Segments wired into your tools
Tools & platforms
What we build it with
The stack MOD actually delivers this on.
Delivery model
How the work actually runs
One delivery model, whatever the engagement. You always know what is shipping this week and what it is worth.
Discovery
We map your sources, decisions and blockers, understand the business goal, and agree what success looks like before anything is built.
Solution design
We design the architecture, data models and use cases — right-sized to your team and your cloud — and cost the work before you commit.
Development
Weekly sprints against a visible backlog: pipelines, models, dashboards and applications, all in version control and yours from day one.
Testing & validation
Every pipeline and model is tested — with frameworks like PyTest and Great Expectations — so the numbers are trustworthy before they ship.
Deployment & training
We deploy into your cloud and train the people who will run it, so the capability lands with your team, not just our code.
Support & optimisation
Observability, alerting and continuous improvement keep the system fast, accurate and cost-efficient long after go-live.
Proof
Related work
Targeting portfolio growth for financial advisers
PII-safe client segmentation with DataIKU machine-learning pipelines that identify high-potential clients for advisers, validated with PyTest and Great Expectations.
Marketing and CRM data unified across 20+ EMEA countries
A digital-transformation programme that consolidated marketing and CRM data across the region on Azure and Power BI, with a custom lead-management automation built on Power & Logic Apps.
FAQ
Questions buyers actually ask
Straight answers. If yours is not here, ask us on a call — we will tell you if we are the wrong fit.
Ask a questionWhich customers to keep, grow or let go — via cohorts, retention curves, churn drivers and behavioural segments, wired into the tools your teams use.
Yes — we have delivered PII-safe segmentation for financial advisers, with data security and integrity built in.
Next step
Ready to find out what your data is worth?
Thirty minutes with a delivery lead, not a salesperson. You leave with a point of view on your highest-value use case and what it takes to ship it.